At SRJ Tech Solutions LLC, we stand behind the quality of our products. This Warranty Policy outlines the coverage, limitations, and procedures for warranty claims related to items purchased from our website [www.srjtechsolutionsllc.shop].
1. Warranty Coverage
We offer a limited warranty on select products, covering:
- Manufacturing defects
- Material faults
- Premature failure under normal usage
Warranty periods vary by product and are specified on the product page or invoice. If no warranty is stated, the item is sold “as is” without warranty coverage.
2. What Is Not Covered
This warranty does not cover:
- Damage due to improper installation or misuse
- Wear and tear from normal usage
- Electrical components once installed
- Accidental damage, corrosion, or environmental exposure
- Unauthorized modifications or repairs
- Products used in racing, off-road, or non-standard applications
3. Warranty Claim Process
To initiate a warranty claim:
- Email contact@srjtechsolutionsllc.shop with:
- Your order number
- Product name and issue description
- Clear photos or videos showing the defect
- Our team will review your claim within 3–5 business days.
- If approved, we may offer:
- A replacement part
- Store credit
- Repair (if applicable)
4. Return Shipping for Warranty Claims
- Customers are responsible for return shipping unless the defect is confirmed by our team.
- We recommend using a trackable shipping method and retaining proof of shipment.
5. Limitation of Liability
SRJ Tech Solutions LLC is not liable for:
- Labor costs related to installation or removal
- Vehicle downtime or indirect damages
- Consequential or incidental losses
Our liability is strictly limited to the value of the product purchased.
6. Manufacturer Warranties
Some products may carry a manufacturer’s warranty. In such cases, claims must be made directly with the manufacturer, and we will assist where possible.
7. Contact Us
For warranty questions or support, contact:
SRJ Tech Solutions LLC
Email: contact@srjtechsolutionsllc.shop